Course Content

  • 1

    Introduction to Direct Care in Pennsylvania

    • Contact Information

    • Introduction

    • Welcome and Instructions

    • What is a PCH and ALR?

    • Responsibilities

    • Proper Terms

    • Proper Terms - Download

    • Regulations

    • Regulations - Download

    • Support Plan

    • Goals of a PCH

    • Communication

    • Aging in Place

    • Introduction - Knowledge Check

  • 2

    ADLS and IADLS

    • Introduction to ADLs and IADLs

    • Defining ADLs and IADLs

    • Reflection on ADLs and IADLs

    • Supporting ADLs and IADLs

    • Supporting ADLS and IADLS while the Resident Adjusts to Their Need for Care

    • Examples of Supporting Residents with a Loss of Cognitive Abilities with ADLs and IADLs

    • Four Helping Rules when Supporting All Individuals with ADLs and IADLs

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 3

    Assessment and Support Plan

    • Introduction to Assessment and Support Plan

    • Assessment

    • Support Plan

    • Teamwork

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 4

    Caring for Residents with Cognitive or Mental Health Needs

    • Introduction to Caring for Residents with Cognitive or Mental Health Needs

    • Intellectual or Cognitive Disability

    • End the R-Word

    • Mental Health

    • Neurocognitive Disorders

    • Neurocognitive Disorders – Alzheimer’s Disease

    • Behavior Management

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 5

    Caring for Residents with Mobility Needs

    • Introduction to Caring for Residents with Mobility Needs

    • Consequences of Lack of Mobility

    • Incontinence

    • Pressure Sores

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 6

    Emergency Medical Plans

    • Introduction to Emergency Medical Plans

    • Emergency Health Care

    • Medical Emergency

    • Medical Emergencies in Your Community

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 7

    Food Handling and Sanitation

    • Introduction to Food Handling and Sanitation

    • Food Handling and Sanitation

    • Video on Food Safety

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 8

    Gerontology and Normal Aging

    • Introduction to Gerontology and Normal Aging

    • Changes with Aging

    • Hearing Loss

    • Vision, Smell, Taste and Touch

    • Cardiovascular, Neurological, Respiratory, Urinary, Digestive and Musculoskeletal Systems

    • Wrap-Up

    • Additional Resource on Older Adults and Depression

    • Knowledge Check

    • Congratulations!

  • 9

    Infection Control and Standard Precautions

    • Introduction to Infection Control and Standard Precautions

    • Hand Washing

    • Hand Washing Video

    • Hand Sanitizer

    • Personal Protective Equipment

    • Donning and Doffing Gloves Video

    • Cleaning and Disinfecting

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 10

    Mandatory Reporting of Abuse and Neglect

    • Introduction to Mandatory Reporting of Abuse and Neglect

    • Definition of Abuse

    • Physical, Emotional, and Sexual Abuse

    • Neglect, Abandonment and Exploitation

    • Reporting Requirements

    • Pennsylvania Elder Abuse Hotline

    • Reporting Requirements for the Four Serious Forms of Abuse

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 11

    Nutrition and Hydration

    • Introduction to Nutrition and Hydration

    • Dehydration

    • Preventing Dehydration

    • Nutrition

    • Refusal to Eat

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 12

    Personal Hygiene

    • Introduction to Personal Hygiene

    • Approaching Residents about Their Personal Hygiene

    • Factors in Supporting Personal Hygiene

    • Bathing

    • Skin Care

    • Hand Washing

    • Nail Care

    • Hair Care

    • Oral Hygiene

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 13

    Recreation Socialization, Community Resources, Social Services and Activities in the Community

    • Introduction to Recreation Socialization, Community Resources, Social Services and Activities in the Community

    • Activities for New Residents

    • Resident Councils

    • Formal Supports and Community Actions

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 14

    Reportable Incidents and Conditions

    • Introduction to Reportable Incidents and Conditions

    • Reportable Incidents about Individual Residents

    • Reportable Incidents Affecting Multiple Residents

    • Other Reporting Requirements

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 15

    Resident Rights

    • Introduction to Resident Rights

    • Resident Rights One through Five

    • Resident Rights Six through Ten

    • Resident Rights Eleven to Fifteen

    • Resident Rights Sixteen to Twenty

    • Resident Rights Twenty One to Twenty Five plus One More

    • Two More Rights for Assisted Living Residences

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 16

    Residents with Specialized Care Needs

    • Introduction to Residents with Specialized Care Needs

    • Types of Specialized Needs

    • Residents with Specialized Care Needs

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 17

    Safe Management Techniques

    • Introduction to Safe Management Techniques

    • Take a Moment

    • Different Solutions

    • I Statements

    • A Proactive Approach

    • Reinforce Positive Behavior and Do Not Argue

    • Humor

    • Hearing Offensive Words

    • Restraints

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 18

    Safety Management and Hazard Prevention

    • Introduction to Safety Management and Hazard Prevention

    • Securing Medications

    • Securing Chemical Cleaners and Other Poisons

    • Introduction to Fires

    • Fires from Careless Smoking and Fires from Cooking

    • Fires from Heating

    • Fires from Extra Oxygen and Electrical Appliances

    • Responding to a Fire

    • Fire Extinguisher Demonstration

    • Preparing for a Fire

    • Fall Prevention

    • Wrap-Up

    • Knowledge Check

    • Congratulations!

  • 19

    Competency Test

    • Competency Test

    • Competency Test